Terms of Service
Welcome to Cosmovisions Shop! By making a purchase on our platform, you agree to the following Terms of Service. Please read these terms carefully.
1. Order Processing and Shipping:
a. Processing Time: Orders take 3-7 business days to process before shipping.
b. Shipping Times: Delivery times vary by location:
- USA: 3-4 business days
- Europe: 6-8 business days
- Australia: 2-14 business days
- Japan: 4-8 business days
- International: 10-20 business days
c. Shipping Origin: We collaborate with a global on-demand order fulfillment company with facilities worldwide.
2. Customs Duties:
a. International Orders: Customs duty may apply, and taxes vary. Check with your local customs office for details.
3. Late Deliveries:
a. Address Verification: Verify your shipping address in the confirmation email.
b. Local Inquiries: Check with your local post office and neighbors for delayed packages.
c. Contact Us: If issues persist, email us at support@cosmovisions.shop with your order number.
4. Product Creation:
a. Print-on-Demand: Our products are created through a print-on-demand dropshipper with global facilities for efficient processing based on the shipping address.
5. Package Tracking:
a. Tracking Information: We strive to provide a tracking link for your order upon shipment. However, please note that we may not always guarantee a tracking link. If you have any inquiries regarding your order, feel free to reach out to us at support@cosmovisions.shop
6. Defective/Damaged Products:
a. Reporting Issues: Contact support@cosmovisions.shop within two weeks with photos, order number, and details for a prompt resolution.
7. Returns:
a. Return Policy: We do not offer returns or exchanges. For issues, contact us at support@cosmovisions.shop.
8. Refunds:
a. Refund Eligibility: Refunds are offered only for defective or damaged items. Contact support@cosmovisions.shop with photos for assistance.
9. Size/Color Exchanges:
a. Exchange Policy: We do not currently offer exchanges for size or color. Refer to our size guide in the product description section for assistance.
10. Order Cancellation:
a. Cancellation Policy: orders cannot be canceled once processed. Please double-check your order before confirming.
11. Payment Information:
a. Payment Methods: Accepted payment methods, such as credit cards and Shop Pay
b. Billing Information: Ensure your billing information is accurate to avoid payment issues.
12. Account Registration:
a. Account Creation: Users may need to create an account for order tracking and communication purposes.
13. User Responsibilities:
a. Accuracy of Information: Users are responsible for providing accurate shipping and contact information.
b. Account Security: Users are responsible for maintaining the security of their account credentials.
14. Communication:
a. Contact Information: How users can reach out for support or inquiries.
b. Communication Preferences: Users may receive order updates and promotional emails; provide options to manage preferences.
15. Intellectual Property:
a. Copyright: All content, including images and designs, is protected by copyright.
16. Privacy Policy:
a. Link to Privacy Policy: https://cosmovisions.shop/pages/privacy-policy
17. Amendments:
a. Policy Changes: we reserve the right to update and modify the Terms of Service; users are encouraged to review periodically.
18. Force Majeure:
a. Exceptional Circumstances: Cosmovisions is not liable for delays or failure to fulfill obligations due to unforeseen circumstances, falling under the category of force majeure.
19. Entire Agreement:
a. Comprehensive Agreement: These Terms of Service constitute the entire agreement between the user and Cosmovisions
20. Severability:
a. Invalid Provisions: If any provision is deemed invalid, the remainder of the Terms will remain in effect.
21. Waiver:
a. No Waiver: The failure to enforce any part of the Terms does not waive the right to later enforce that or any other part.
By making a purchase on Cosmovisions Shop, you agree to these terms and conditions. For any inquiries, please contact support@cosmovisions.shop.
1. Order Processing and Shipping:
a. Processing Time: Orders take 3-7 business days to process before shipping.
b. Shipping Times: Delivery times vary by location:
- USA: 3-4 business days
- Europe: 6-8 business days
- Australia: 2-14 business days
- Japan: 4-8 business days
- International: 10-20 business days
c. Shipping Origin: We collaborate with a global on-demand order fulfillment company with facilities worldwide.
2. Customs Duties:
a. International Orders: Customs duty may apply, and taxes vary. Check with your local customs office for details.
3. Late Deliveries:
a. Address Verification: Verify your shipping address in the confirmation email.
b. Local Inquiries: Check with your local post office and neighbors for delayed packages.
c. Contact Us: If issues persist, email us at support@cosmovisions.shop with your order number.
4. Product Creation:
a. Print-on-Demand: Our products are created through a print-on-demand dropshipper with global facilities for efficient processing based on the shipping address.
5. Package Tracking:
a. Tracking Information: We strive to provide a tracking link for your order upon shipment. However, please note that we may not always guarantee a tracking link. If you have any inquiries regarding your order, feel free to reach out to us at support@cosmovisions.shop
6. Defective/Damaged Products:
a. Reporting Issues: Contact support@cosmovisions.shop within two weeks with photos, order number, and details for a prompt resolution.
7. Returns:
a. Return Policy: We do not offer returns or exchanges. For issues, contact us at support@cosmovisions.shop.
8. Refunds:
a. Refund Eligibility: Refunds are offered only for defective or damaged items. Contact support@cosmovisions.shop with photos for assistance.
9. Size/Color Exchanges:
a. Exchange Policy: We do not currently offer exchanges for size or color. Refer to our size guide in the product description section for assistance.
10. Order Cancellation:
a. Cancellation Policy: orders cannot be canceled once processed. Please double-check your order before confirming.
11. Payment Information:
a. Payment Methods: Accepted payment methods, such as credit cards and Shop Pay
b. Billing Information: Ensure your billing information is accurate to avoid payment issues.
12. Account Registration:
a. Account Creation: Users may need to create an account for order tracking and communication purposes.
13. User Responsibilities:
a. Accuracy of Information: Users are responsible for providing accurate shipping and contact information.
b. Account Security: Users are responsible for maintaining the security of their account credentials.
14. Communication:
a. Contact Information: How users can reach out for support or inquiries.
b. Communication Preferences: Users may receive order updates and promotional emails; provide options to manage preferences.
15. Intellectual Property:
a. Copyright: All content, including images and designs, is protected by copyright.
16. Privacy Policy:
a. Link to Privacy Policy: https://cosmovisions.shop/pages/privacy-policy
17. Amendments:
a. Policy Changes: we reserve the right to update and modify the Terms of Service; users are encouraged to review periodically.
18. Force Majeure:
a. Exceptional Circumstances: Cosmovisions is not liable for delays or failure to fulfill obligations due to unforeseen circumstances, falling under the category of force majeure.
19. Entire Agreement:
a. Comprehensive Agreement: These Terms of Service constitute the entire agreement between the user and Cosmovisions
20. Severability:
a. Invalid Provisions: If any provision is deemed invalid, the remainder of the Terms will remain in effect.
21. Waiver:
a. No Waiver: The failure to enforce any part of the Terms does not waive the right to later enforce that or any other part.
By making a purchase on Cosmovisions Shop, you agree to these terms and conditions. For any inquiries, please contact support@cosmovisions.shop.