Privacy Policy
Last Updated: 09-27-2923
This Privacy Policy describes how Cosmovisions (hereinafter "we" or "the Store") collects, uses, and shares personal information of users (hereinafter "Users") of our website cosmovisions.shop (hereinafter the "Site"). We are committed to respecting and protecting your privacy and want to inform you about how we handle your personal data.
1. Contact Information
Email Address:
info@cosmovisions.shop
Store Name:
Cosmovisions
2. Personal Data Collected
We collect the following personal data from Users:
First and Last Name
Shipping Address
Payment Information
Email Address
Date of Birth (optional, only for newsletter subscription)
3. Purpose of Processing
We use Users' personal data for the following purposes:
Order Fulfillment
Marketing
Customer Support
4. Sharing with Third Parties
We share Users' personal data with the following third parties or service providers:
Payment Processors
Shipping Carriers
Email Marketing Platforms
Analytics and Traffic Tracking Platforms
5. Data Retention Period
Users' personal data is retained for the time strictly necessary for the purposes for which it was collected unless a longer retention period is required or permitted by law. Typically, we retain data for a maximum of 24 months.
6. User Rights
Users have the right to:
Access their personal data
Correct their personal data
Delete their personal data
Withdraw consent to the processing of their personal data
Users can exercise these rights by contacting us at the email address info@cosmovisions.shop
Users can exercise these rights by contacting us at the email address info@cosmovisions.shop
7. Data Security
Users' personal data is stored on Shopify servers, ensuring compliance with cybersecurity regulations.
8. Cookies and Tracking
We use cookies and other tracking technologies to analyze traffic and enhance the User experience on our Site. For more information, please refer to our Cookie Policy (link to https://cosmovisions.shop/pages/cookies-declaration).
9. Data Protection Officer
Data Controller: Marcello Briguglio
Contact: privacy@cosmovisions.shop
Contact: privacy@cosmovisions.shop
10. Additional Information
Our products are ordered and printed on-demand, customized to the User's specifications at the time of purchase. Our sale is thus considered a tailor-made service, following European directives (Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for: 1. the supply of goods that are made to the consumer's specifications or are clearly personalized).
For our return and refund policies, please refer here: returns and refunds
For our return and refund policies, please refer here: returns and refunds